Privacy Policy
Effective date: October 3, 2026
1. Introduction
MailStudio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share and protect your personal information when you use our website, email template builder and related services (collectively, the "Services"). By creating an account or using MailStudio, you agree to the practices described in this policy.
2. Information we collect
We collect information you provide directly, such as your name, email address, account password, payment details and any templates, images or content you create in the builder. We also collect technical data automatically, including your IP address, browser type, device information, operating system and usage analytics, to help us improve performance and security.
3. How we use your information
We use your information to provide and maintain the Services, authenticate your account, process payments, send service updates and transactional emails, respond to support requests, analyse usage patterns and improve our product. We do not sell your personal data to advertisers or third-party data brokers.
4. Data storage and security
Your designs, version history and account data are stored securely in the cloud using industry-standard encryption in transit and at rest. Access is protected by row-level security, strong authentication and strict internal access controls. While we take every reasonable precaution, no online service can guarantee absolute security.
6. Third-party services
MailStudio uses trusted third-party providers for hosting, authentication, payments, analytics and email delivery. These providers only access the information needed to perform their services and are contractually bound to protect your data. We do not share your content with any third party for advertising purposes.
7. Your rights
Depending on your location, you may have the right to access, correct, export or delete your personal information, as well as the right to object to or restrict certain processing. You can update most account details from your profile settings. To exercise other rights, contact us at the email address below.
8. Children's privacy
MailStudio is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it promptly.
9. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through a prominent notice in the Services. The "Effective date" at the top of this page shows when the policy was last updated.
10. Contact us
If you have any questions, concerns or requests about this Privacy Policy or how we handle your data, please contact us at privacy@mailstudio.in.
Questions about your privacy?
We are happy to help.